£20 million a year on data.
And the customer still has to phone to find their claim.

One connected layer. Not more platforms. Not more staff. One Rolodex instead of a hundred filing cabinets. Everyone gets what they need - for less than 1% of what you spend now.

Claim A Manchester Toyota Claim B Bristol Audi Same Garage Same Solicitor 200 miles apart. same week. one leaked claim.
~£20M/yr typical insurer data spend· £6.00 hidden on every policy to fund it· 70% of that budget just maintaining legacy· 0 customers who benefit

Every disconnected system is a revenue leak. Cross-sell opportunities invisible across brands. Fraud patterns hidden between silos. Churn signals lost between departments. We build the connected intelligence layer that makes it all visible. At once.

Revenue Recovery

Cross-sell across brands. Reduce churn before it happens. Turn millions of disconnected records into one customer view that sells.

Cost Reduction

Catch fraud rings that span brands. Cut redundant data pipelines. Automate compliance. Every connection found is money kept.

Intelligent Automation

AI that reasons over connected data. Spots patterns, flags risks, acts. 2,000 customers per employee, not 200.

One connected layer. Applied to insurance, pensions, communications - any business where the relationships between things are worth more than the things themselves.

The Cost of Disconnection

A typical insurer with multiple brands spends £20 million or more per year on data infrastructure. That is £4-6 per policy, per year. The customer gets no app, no connected claims experience, no cross-brand recognition. The regulator gets manually reconciled returns. The board gets a number the AI layer can't verify.

£10.6M
PRA fine for a single data error on a Solvency II return. One insurer. One mistake. March 2026.
Source: Bank of England
80%
of data and analytics governance initiatives will fail by 2027 due to lack of crisis-driven urgency.
Source: Gartner, Feb 2024
70%
of insurance IT budgets consumed by maintaining legacy systems. Not building. Maintaining.
Source: PwC
20-30%
actual claims leakage when properly measured, versus the 3-10% the industry reports to itself.
Source: Insurance Thought Leadership
£4-6
per policy, per year. The cost added to every premium to fund data infrastructure that cannot answer: "how many customers do we have?"
Derived: £20M+ platform / millions of customers
30%
of generative AI projects abandoned after proof of concept. The AI isn't failing. The data underneath is disconnected.
Source: Gartner, Jul 2024

The problem is never the AI. The problem is never the platform. The problem is a hundred filing cabinets when you need one Rolodex.

Your customer wants to check their claim on their phone. Your manager wants to know how many claims are overdue - right now, not next week. Your CEO wants the whole picture across every brand. The information already exists. It is sitting in your systems. It just is not connected. We connect it. Everyone gets what they need. The filing gets done.

Published Research
Insurance

The Markerstudy Report

Connected intelligence example platform based on public research. Live demo with knowledge graph, customer 360, and automated claims.
Communications

The Insurance Communication Gap

Multiple policy admin systems create a bottleneck that disconnects insurers from their customers. We named the problem.
Pensions New

Your Pension's Hidden AI Bet

UK pension fund exposure to AI mapped across equities, bonds, and private credit. The numbers, the law, the sources.
Communications

The Inverted Panopticon

Why one-way data architectures kill organisational performance. The concept behind connected communication.
Pensions

The Pension Vortex: A UK Strategy

Three channels of hidden AI concentration. What trustees can actually do about it.

We didn't set out to build a platform. We set out to make insurance companies see what they've been missing.

The platform is what it took.

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Portsmouth. Honest work.

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