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Willow
Live from Neo4j

Neurosymbolic AI for Insurance Claims

Combining the power of large language models with symbolic reasoning. Every decision is explainable, auditable, and traceable.

See Live Demo → How It Works

Live Claim Decisions

These are real decisions from our graph database. Click any claim to see the full reasoning chain.

How It Works

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1. Claim Arrives

Claim data enters the system with policy, pet, and incident details.

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2. Graph Traversal

System traverses the knowledge graph: Claim → Pet → Policy → Rules → History.

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3. Symbolic Rules Fire

Deterministic rules evaluate coverage, excess, limits, and exclusions.

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4. LLM Reasoning

For ambiguous cases, LLM provides contextual analysis with full transparency.

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5. Human Checkpoint

High-value or edge cases flagged for human review. Full audit trail preserved.

6. Decision Stored

Every decision linked to rules, rationale, and reviewer. Forever queryable.